Technical Service

At Myrtle Vending, we pride ourselves on delivering fast, reliable, and expert technical support whenever you need it. With our own dedicated team of highly skilled engineers based locally, we can respond quickly to callouts and ensure that any issues are resolved with minimal disruption to your business.

Our customer service team and service desk work hand in hand to make sure your enquiry is handled efficiently and directed to the right specialist from the very start. This means you won’t waste valuable time being passed around — you’ll get the right help when you need it most.

In addition to responsive support, we also offer a comprehensive preventative maintenance programme. Regular servicing helps to reduce the risk of breakdowns, extend the lifespan of your equipment, and keep your machines operating at peak performance. By taking a proactive approach, we provide peace of mind that your vending solutions remain reliable, cost-effective, and ready to serve your staff and customers every day.

Fully Managed Service

At Myrtle Vending, we provide a fully managed local service delivered by our own highly trained personnel. We are proud to offer exceptional customer service to every client, ensuring that your vending operations run smoothly while you remain free to focus on your own business priorities.

With our fully managed service, you can be confident that every detail is taken care of. Our route operators make regular visits to replenish stock according to your usage patterns, ensuring your machines are always well stocked with fresh products. During each visit, they also clean the equipment to the highest hygiene standards, collect cash, and complete detailed audits to keep your vending service transparent and efficient.

Customer care and aftercare are central to what we do. All our operators are trained to the exacting standards set by the Automatic Vending Association (AVA), our industry’s governing body. As proud AVA members, we are independently audited twice a year to ensure compliance with their strict hygiene, safety, and service standards. Alongside this, our own Quality System drives a culture of continuous improvement, giving our customers complete confidence in the reliability and professionalism of our service.

Customer Satisfaction

We build long-lasting relationships with our clients by treating them with the same care, respect, and commitment as we would our own family.

Outstanding Value

Through smart use of the latest technology and strong partnerships with leading suppliers, we deliver outstanding value for money to our customers.

Reliable Equipment

We supply only high-quality, trusted machines designed to perform day after day. Every machine is chosen for its proven performance and long-lasting reliability

Quality Assured

As members of the Automatic Vending Association (AVA), we are audited twice a year to ensure that we meet their very strict standards of hygiene and servicing.